Estimated delivery is between 4 and 5 weeks for national orders. For urgent purchases please send an email to hola@brokenbasics.com before placing your order.

PRODUCTION POLICY

We work with sizes for our entire collection except for the Estefanía model.

You can find all the information about measurements in our size guide. If you think you need a special size or need to make adjustments to one of our sizes before placing your order, write to us at hola@brokenbasics.com and give us the details of your request.

The whole process of making each garment from design to cutting, sewing and embroidery are carried out in their entirety in Spain.

No post-sale adjustments can be made to online purchases.

For sales made in our showroom, arrangements for tailoring will be offered and the cost of said services will be provided according to their difficulty.

 


 

ESTIMATED DELIVERY TIMES

We do not work with stock, all of our garment are made to order, making each piece personal and unique, once your order is placed you will receive it within a maximum period of 5 weeks (usually between 4 to 5 weeks). For the Balearic Islands it can vary 3 to 5 more days. Please consult us about international shipments.

If you need to put a rush on your order please contact us via email at hola@brokenbasics.com before placing your order.

 


 

PAYMENT METHOD AND SHIPPING COSTS

All of our prices include 21% VAT and may be subject to change.
Changes in prices will not affect orders that have already been processed.

Shipping costs: 

Spain (Peninsula) 5,90 €
Balearic Islands, Andorra and Portugal 8,50 €
Europe – Zone 1 * 23 €
Europe – Zone 2 * 27 €
US + Canada 55 €

 

*Europe – Zone 1 : Austria, Belgium, France, Germany, Gibraltar, Italy, Luxembourg, Monaco, Netherlands, United Kingdom

**Europe – Zone 2: Cyprus, Bulgaria, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Liechteintein, Lithuania, Malta, Norway, Poland, Czech Republic, Romania, Sweden, Switzerland

Shipping costs are free for orders of €100 or more and are shipped to the Spanish Peninsula or Andorra.

For Canary Islands, Ceuta and Melilla orders please contact us via email at hola@brokenbasics.com

In case of generating derivative customs expenses they will be assumed by the client